Customer Services
1. One-stop Solution: We believe in being a comprehensive solution provider for all your disposable tableware needs. Regardless of the industry you operate in, we offer a wide range of high-quality products and professional services that cater to your unique requirements. Our commitment to environmental responsibility ensures that our solutions enable you to combine products in a manner that is eco-friendly while maintaining the utmost quality and freshness.
2. Efficient and Accurate Order Fulfillment: Time is of the essence, and we understand the importance of delivering orders quickly and accurately. Our streamlined order processing and fulfillment system, coupled with our meticulous attention to detail, allow us to provide prompt and reliable service. We prioritize delivering excellence from the moment your order is placed to its timely arrival at your doorstep. Our team is dedicated to ensuring that every aspect of your order fulfillment is handled with efficiency and precision.
3. 24/7 Online Manual Customer Service: We understand that customer support should be readily available whenever you need it. That's why we provide 24 hours a day, 7 days a week online manual customer service. Our knowledgeable and friendly support team is just a click away, ready to assist you with any inquiries or concerns you may have. Whether you need assistance with product selection, order tracking, or general information, we are here to provide timely and comprehensive support to ensure a seamless experience.
4. Product Information: We understand the importance of making informed purchasing decisions. That's why we provide detailed information about our products, including specifications, materials used, and any other relevant details that will help you assess the best product solution for your specific needs. Our goal is to equip you with the necessary information to make confident choices that align with your requirements and values.
5. Responsiveness: We are dedicated to being responsive to our customers' needs. Your feedback is invaluable to us, and we actively encourage it. We are always willing to make changes or adjustments to our products or processes based on your valuable input. Our aim is to continuously improve and adapt to better serve you, ensuring that our solutions align perfectly with your evolving needs.
6. Quality Control: Quality is at the core of everything we do. We have implemented stringent quality control measures to guarantee that all our products are manufactured and packaged to the highest standards. From the sourcing of premium materials to the rigorous quality checks carried out throughout the production process, we leave no stone unturned in ensuring that you receive products of the utmost quality and reliability.
7. After-sales Support: Our commitment to customer service extends beyond the point of sale. We provide comprehensive after-sales support to assist you in resolving any problems or issues you may encounter while using our products. Our dedicated support team is readily available to address your concerns and work collaboratively with you to find solutions. We pride ourselves on being proactive in providing timely assistance and ensuring that your experience with our products is nothing short of exceptional.
8. Continuous Improvement: We believe that there is always room for improvement. We continuously monitor customer feedback and actively seek ways to enhance our processes and products. Your satisfaction is our driving force, and we are dedicated to surpassing your expectations. Through ongoing evaluation and innovation, we strive to better meet your needs and provide solutions that consistently exceed your expectations.
Our Factory
In today's world, where environmental protection is paramount, OWNFOLK stands tall as a professional disposable eco-friendly tableware manufacturer. With 16 years of expertise in the industry, OWNFOLK has become a reliable supplier, catering to the needs of global customers, including renowned fast-food chains, coffee shops, and even major online retailers like Amazon. Our commitment to quality, safety, and sustainability has made us one of the most sought-after manufacturers in the market.
Committed to Environmental Protection:
At OWNFOLK, our commitment to environmental protection goes beyond simply offering biodegradable, plastic-free, and compostable tableware. We deeply understand the urgencyand importance of preserving our planet for future generations. That's why we continuously invest in research and development to enhance the sustainability of our products and manufacturing processes.
We believe that environmental protection and business success can go hand in hand. By choosing our biodegradable and plastic-free tableware, businesses not only demonstrate their commitment to the environment but also appeal to the growing number of consumers who prioritize sustainability. Together, we can make a significant difference in reducing plastic waste, conserving natural resources, and creating a greener future.
State-of-the-Art Manufacturing Facilities:
At OWNFOLK, our commitment to excellence extends to our state-of-the-art manufacturing facilities. Situated across a sprawling 200,000 square meters, our production site is a testament to our dedication to quality and efficiency. With an impressive annual production capacity of 80,000 tons, we have the capability to fulfill large-scale orders and meet the demands of our global clientele.
Maintaining the highest standards of hygiene and safety is paramount to us. Our facilities are equipped with rigorous quality control measures and comply with international manufacturing standards. We employ a team of highly skilled technicians and quality inspectors who closely monitor the production process, ensuring that each product adheres to our strict quality guidelines.
Wholesale Solutions for Business Efficiency:
At OWNFOLK, we understand that businesses value convenience, efficiency, and cost-effectiveness when it comes to their disposable tableware needs. our commitment to customization allows businesses to showcase their brand identity and differentiate themselves in the market. We offer a range of customization options, including logo printing, embossing, and custom packaging, enabling businesses to create a unique and memorable dining experience for their customers.
In addition to our diverse product range, we provide flexible order quantities to accommodate businesses of all sizes. Whether you require small quantities for a boutique coffee shop or large-scale wholesale orders for a global fast-food chain, we have the capacity to meet your needs.
At OWNFOLK, we are more than just a disposable tableware manufacturer – we are champions of environmental protection, innovation, and quality. With our biodegradable, plastic-free, and compostable products, we strive to create a greener and more sustainable future. As a trusted partner to major fast-food chains, coffee shops, and e-commerce giants like Amazon, we continue to make a positive impact in the industry. Choose OWNFOLK as your wholesale manufacturer, and join us in our mission to protect the planet while delivering exceptional products to your customers. Together, we can make a difference and shape a more environmentally conscious world.
Development Path
2008
The company was formally registered and established.
Participated in German trade fairs and American trade fairs, with annual sales exceeding $800,000.
The company passed TUV product inspection, SGS, ISO9001 , import and export qualification.
Through the combination of online e-commerce platform layout, offline exhibition.Sales volume exceeds $1,500,000.
The company expanded the production scale and team, has 3 production bases, covers an area of 200,000 square meters, annual production capacity of 80,000 tons, 1000 sets of fully automatic production equipment, 60 fully automatic production lines, can achieve large-scale and rapid production.
The company has cooperated with more than 60 international famous brand customers. Sales volume exceeds $3,000,000.
They Say
Thaler Michael Buyer reviews
United States 4 months ago, our company held a big event to use these products, many people asked us where to buy these
United States Glad to work with OWNFOLK disposable tableware supplier! Our order is 10 different attributes and 10 different
Steven Gale Buyer reviews
United Kingdom OWNFOLK disposable tableware supplier has made my life so easy and we wanted to find a company that
Chris Noah Buyer reviews
United States As a wholesaler of disposable paper cups, we need to buy some high-quality paper cups, find OWNFOLK disposable
Diasio Janis Buyer reviews
Canada This is the second time our company has purchased this tableware for an event, and it has been well received by 
Product Certification Qualification
In 2012, Our company passed TUV product inspection, SGS, ISO9001, import and export qualification.
In 2015, Our company passed the European Union EN13432, THE United States ASTM D6400, Australia AS5810 and other international authoritative testing certifications. In order to respond to the sustainable development strategy, reduce plastic pollution and meet the requirements of customers for Eco-packaging.
In 2021, Our company reached a long-term strategic partnership with Hong Kong Mingcheng Company (Asia) Co., LTD., which has been well received by the majority of consumers, and has been rated as China AAA Level Contract abiding and trustworthy enterprise, China AAA level honest supplier and many other national qualifications.
